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FREQUENTLY ASKED QUESTIONS

Q.

What is the difference between a frame and a truss ?

A.

In building construction, a truss is a section of roof framing, and the walls, top plates, and bottom plates are a frame. Generally speaking, a truss has a top chord, a bottom chord, and intermediate members, usually on diagonals to form triangles, which gives the truss component strength. A frame can simply consist of a bottom, top, and two sides, like a picture frame, but in framing construction, it is a supporting structure, whether built with wood or light gauge metal studs, or columns and beams.

Q.

Do you offer a warranty period ?

A.

All of our timbers are certified. We also offer a design certificate for all our Frames and Trusses

Q.

What areas in Sydney do you service and deliver to ?

A.

Heyden frame and truss services the North Shore, Northern Beaches and Hills District. If you don’t see your suburb below call us on  4351 2616

Northern Suburbs

    • Beecroft, Carlingford, Cheltenham, Cherrybrook, Denistone, Denistone East
    • Denistone West, Dundas, Dundas Valley, East Ryde, Eastwood, Epping
    • Ermington, Gladesville, Henley, Hunters Hill, Huntleys Cove, Huntleys Point
    • Macquarie Park, Marsfield, Meadowbank, Melrose Park, North Epping, North Ryde
    • Normanhurst, Pennant Hills, Putney, Ryde, Telopea, Tennyson Point
  • Thornleigh, West Pennant Hills, West Ryde, Westleigh, Woolwich

North Shore

    • Upper North Shore
    • East Killara, East Lindfield, Gordon, Hornsby, Killara, Lindfield
    • Mount Kuring-gai, Pymble, Roseville, Roseville Chase, St Ives, South Turramurra
    • Turramurra, Wahroonga, Waitara, Warrawee, West Pymble
    • Lower North Shore
    • Artarmon, Cammeray, Castle Cove, Castlecrag, Chatswood, Chatswood West
    • Cremorne, Cremorne Point, Crows Nest, Greenwich, Kirribilli, Lane Cove
    • Lane Cove West, Lavender Bay, Linley Point, Longueville, McMahons Point
    • Middle Cove Milsons Point, Mosman, Naremburn, Neutral Bay, North Sydney
    • Northbridge, Northwood, Riverview, St Leonards, Waverton, Willoughby
  • Willoughby North, Wollstonecraft, Woolwich

Northern Beaches

    • Manly
    • Balgowlah, Balgowlah Heights, Clontarf, Fairlight, Manly, Seaforth
    • Warringah
    • Allambie, Allambie Heights, Beacon Hill, Belrose, Brookvale, Collaroy
    • Collaroy Plateau, Cromer, Curl Curl, Davidson, Dee Why, Forestville
    • Frenchs Forest, Freshwater, Killarney Heights, Manly Vale, Narrabeen, Narraweena
    • North Balgowlah, North Curl Curl, North Manly, Oxford Falls, Queenscliff, Terrey Hills
    • Pittwater
    • Avalon, Bayview, Bilgola Plateau, Church Point, Clareville, Elanora
    • Ingleside, Newport, North Narrabeen, Mona Vale, Palm Beach, Warriewood
  • Whale Beach

Hills District

    • Baulkham Hills, Beaumont Hills, Bella Vista, Carlingford, Castle Hill, Cherrybrook
    • Dural, Galston, Glenhaven, Glenorie, Glenwood, Kellyville
    • Kellyville Ridge, Kenthurst, Kings Langley, North Rocks, Pennant Hills, Quakers Hill
    • Round Corner, Rouse Hill, Seven Hills, Stanhope Gardens, Thompsons Corner, The Ponds
  • West Pennant Hills, Winston Hills

Forest District

    • Belrose, Davidson, Duffys Forest, Frenchs Forest, Forestville, Killarney Heights
  • Oxford Falls, Terrey Hills

Q.

Can I use the spans in the truss for storage?

A.

Yes provided we know what you need and approximate weight to be stored before fabrication starts. Call us to find out more 4351 2616

Q.

Can I support solar or pool hot water systems on the roof?

A.

Size, capacity and position of the unit to be discussed with us prior to fabrication and taken into account at the design stage. Nothing is Impossible!

Call us on 4351 2616 to discuss what you need.

Q.

What areas in Newcastle do you service and deliver to ?

A.

Heyden frame and truss services the entire Newcastle and Hunter region as well as Cessnock, Lake Macquarie, Maitland and Port Stephens. If you don’t see your suburb below call us on  4351 2616.

City of Newcastle suburbs

  • Adamstown
  • Adamstown Heights
  • Bar Beach
  • Beresfield
  • Birmingham Gardens
  • Black Hill
  • Broadmeadow
  • Callaghan
  • Carrington
  • Cooks Hill
  • Elermore Vale
  • Fletcher
  • Georgetown
  • Hamilton
  • Hamilton East
  • Hamilton North
  • Hamilton South
  • Hexham
  • The Hill
  • Islington
  • Jesmond
  • The Junction
  • Kooragang
  • Kotara
  • Lambton
  • Lenaghan
  • Maryland
  • Maryville
  • Mayfield
  • Mayfield East
  • Mayfield North
  • Mayfield West
  • Merewether
  • Merewether Heights
  • Minmi
  • New Lambton
  • New Lambton Heights
  • Newcastle
  • Newcastle East
  • Newcastle West
  • North Lambton
  • Rankin Park
  • Sandgate
  • Shortland
  • Stockton
  • Tarro
  • Tighes Hill
  • Wallsend
  • Warabrook
  • Waratah
  • Waratah West
  • Wickham

City of Lake Macquarie suburbs

  • Adamstown Heights[n 3]
  • Arcadia Vale
  • Argenton
  • Awaba
  • Balcolyn
  • Balmoral
  • Barnsley
  • Belmont
  • Belmont North
  • Belmont South
  • Bennetts Green
  • Blackalls Park
  • Blacksmiths
  • Bolton Point
  • Bonnells Bay
  • Boolaroo
  • Booragul
  • Brightwaters
  • Buttaba
  • Cameron Park
  • Cams Wharf
  • Cardiff
  • Cardiff Heights
  • Cardiff South
  • Carey Bay
  • Catherine Hill Bay[n 4]
  • Caves Beach
  • Charlestown
  • Coal Point
  • Cooranbong
  • Croudace Bay
  • Dora Creek
  • Dudley
  • Edgeworth
  • Eleebana
  • Eraring
  • Fassifern
  • Fennell Bay
  • Fishing Point
  • Floraville
  • Freemans Waterhole
  • Garden Suburb
  • Gateshead
  • Glendale
  • Highfields
  • Hillsborough
  • Holmesville
  • Jewells
  • Kahibah
  • Kilaben Bay
  • Killingworth
  • Kotara South
  • Lakelands
  • Little Pelican
  • Macquarie Hills
  • Mandalong
  • Marks Point
  • Marmong Point
  • Martinsville
  • Mirrabooka
  • Morisset
  • Morisset Park
  • Mount Hutton
  • Myuna Bay
  • New Lambton Heights[n 3]
  • Nords Wharf
  • Pelican
  • Pinny Beach
  • Rankin Park[n 3]
  • Rathmines
  • Redhead
  • Ryhope
  • Seahampton
  • Silverwater
  • Speers Point
  • Sunshine
  • Swansea
  • Swansea Heads
  • Teralba
  • Tingira Heights
  • Toronto
  • Valentine
  • Wakefield
  • Wangi Wangi
  • Warners Bay
  • West Wallsend
  • Whitebridge
  • Windale
  • Windermere Park
  • Woodrising
  • Wyee
  • Wyee Point
  • Yarrawonga Park

City of Cessnock suburbs

  • Aberdare
  • Abermain
  • Abernethy
  • Allandale[n 5]
  • Bellbird
  • Bellbird Heights
  • Big Yengo
  • Bishops Bridge[n 5]
  • Black Hill[n 3]
  • Boree
  • Branxton[n 6]
  • Brunkerville
  • Buchanan
  • Buttai
  • Cedar Creek
  • Cessnock
  • Cessnock West
  • Cliftleigh
  • Congewai
  • East Branxton
  • Ellalong
  • Elrington
  • Greta[n 5]
  • Greta Main
  • Heddon Greta
  • Kearsley
  • Keinbah
  • Kitchener
  • Kurri Kurri
  • Laguna
  • Lovedale
  • Loxford
  • Millfield
  • Moruben
  • Mount View
  • Mount Vincent
  • Mulbring
  • Neath
  • North Rothbury
  • Nulkaba
  • Paxton
  • Paynes Crossing[n 6]
  • Pelaw Main
  • Pelton
  • Pokolbin[n 6]
  • Quorrobolong
  • Richmond Main
  • Richmond Vale
  • Rothbury[n 6]
  • Sawyers Gully
  • Stanford Merthyr
  • Stockrington
  • Sweetmans Creek
  • Weston
  • Wollombi

City of Maitland suburbs

  • Aberglasslyn
  • Allandale[n 2]
  • Anambah
  • Ashtonfield
  • Berry Park
  • Bishops Bridge[n 2]
  • Bolwarra
  • Bolwarra Heights
  • Buchanan
  • Chisholm
  • Dalwood[n 6]
  • Duckenfield
  • East Maitland
  • Farley
  • Gillieston Heights
  • Gosforth
  • Greenhills
  • Greta[n 2]
  • Harpers Hill
  • Hillsborough
  • Horseshoe Bend
  • Lambs Valley[n 6]
  • Largs
  • Lochinvar
  • Lorn
  • Louth Park
  • Luskintyre
  • Maitland
  • Maitland North
  • Maitland Vale
  • Melville
  • Metford
  • Millers Forest
  • Mindaribba
  • Morpeth
  • Mount Dee
  • Oakhampton
  • Oakhampton Heights
  • Oswald
  • Phoenix Park
  • Pitnacree
  • Raworth
  • Rosebrook
  • Rutherford
  • South Maitland
  • Telarah
  • Tenambit
  • Thornton
  • Tocal
  • Windella
  • Windermere
  • Woodberry
  • Woodville[n 7]

Port Stephens Council suburbs

  • Anna Bay
  • Balickera
  • Boat Harbour
  • Bobs Farm
  • Brandy Hill
  • Butterwick
  • Campvale
  • Corlette
  • Duns Creek
  • Eagleton
  • East Seaham
  • Fern Bay
  • Ferodale
  • Fingal Bay
  • Fishermans Bay
  • Fullerton Cove
  • Glen Oak[n 8]
  • Heatherbrae
  • Hinton
  • Karuah[n 9]
  • Lemon Tree Passage
  • Mallabula
  • Medowie
  • Nelson Bay
  • Nelsons Plains
  • One Mile
  • Osterley
  • Oyster Cove
  • Raymond Terrace
  • Salamander Bay
  • Salt Ash
  • Seaham
  • Shoal Bay
  • Soldiers Point
  • Swan Bay
  • Tanilba Bay
  • Taylors Beach
  • Tomago
  • Twelve Mile Creek
  • Wallalong
  • Williamtown
  • Woodville[n 5]

Q.

Are you certified?

A.

Yes, we are certified by ISO 14001.

Q.

Can I match my existing roof line with trusses?

A.

Yes! Heyden Frame and Truss will visit your site and measure your current roof line to guarantee your happy with the result. Leave it to us our specialists will take care of all of the hard work for you.

Q.

What areas on the Central Coast do you service and deliver to ?

A.

Heyden frame and truss services the Central Coast from Brooklyn to the Newcastle border. If you don’t see your suburb below call us on  4351 2616

Central Coast

  • BROOKLYN
  • DANGAR ISLAND
  • MILSONS PASSAGE
  • MOONEY MOONEY
  • CALGA
  • EAST GOSFORD
  • ERINA
  • ERINA FAIR
  • GOSFORD
  • GOSFORD WEST
  • KARIONG
  • KULNURA
  • LISAROW
  • LOWER MANGROVE
  • MANGROVE MOUNTAIN
  • MATCHAM
  • MOUNT WHITE
  • NARARA
  • NIAGARA PARK
  • PEATS RIDGE
  • POINT CLARE
  • SOMERSBY
  • SPRINGFIELD
  • TASCOTT
  • WENDOREE PARK
  • WYOMING
  • AVOCA BEACH
  • BENSVILLE
  • COPACABANA
  • DAVISTOWN
  • GREEN POINT
  • KINCUMBER
  • MACMASTERS BEACH
  • SARATOGA
  • YATTALUNGA
  • BLACKWALL
  • KOOLEWONG
  • PATONGA
  • PEARL BEACH
  • PHEGANS BAY
  • WOY WOY
  • BOOKER BAY
  • DALEYS POINT
  • EMPIRE BAY
  • ETTALONG BEACH
  • HARDYS BAY
  • KILLCARE
  • PRETTY BEACH
  • ST HUBERTS ISLAND
  • UMINA BEACH
  • KANGY ANGY
  • OURIMBAH
  • CHAIN VALLEY BAY
  • DOORALONG
  • DURREN DURREN
  • GWANDALAN
  • JILLIBY
  • KANWAL
  • LAKE MUNMORAH
  • LEMON TREE
  • MANNERING PARK
  • RAVENSDALE
  • SUMMERLAND POINT
  • TACOMA
  • TUGGERAH
  • TUGGERAWONG
  • WARNERVALE
  • WATANOBBI
  • WYEE
  • WYONG
  • WYONGAH
  • YARRAMALONG
  • ERINA HEIGHTS
  • FORRESTERS BEACH
  • NORTH AVOCA
  • TERRIGAL
  • WAMBERAL
  • BATEAU BAY
  • BAY VILLAGE
  • BERKELEY VALE
  • BLUE BAY
  • CHITTAWAY BAY
  • CHITTAWAY POINT
  • GLENNING VALLEY
  • KILLARNEY VALE
  • LONG JETTY
  • SHELLY BEACH
  • THE ENTRANCE
  • TOOWOON BAY
  • TUMBI UMBI
  • BLUE HAVEN
  • BUDGEWOI
  • BUFF POINT
  • DOYALSON
  • HALEKULANI
  • SAN REMO
  • CHARMHAVEN
  • GOROKAN
  • LAKE HAVEN
  • NORAH HEAD
  • NORAVILLE
  • TOUKLEY
  • BONNELLS BAY
  • BRIGHTWATERS
  • DORA CREEK
  • ERARING
  • MANDALONG
  • MIRRABOOKA
  • MORISSET
  • SILVERWATER
  • SUNSHINE
  • YARRAWONGA PARK
  • COORANBONG
  • MARTINSVILLE
  • WANGI WANGI
  • BARNSLEY
  • KILLINGWORTH
  • WAKEFIELD
  • BELMONT
  • CROUDACE BAY
  • FLORAVILLE
  • JEWELLS
  • MARKS POINT
  • VALENTINE
  • BLACKSMITHS
  • CAMS WHARF
  • CATHERINE HILL BAY
  • CAVES BEACH
  • MIDDLE CAMP
  • NORDS WHARF
  • SWANSEA
  • ELEEBANA
  • LAKELANDS
  • WARNERS BAY
  • ARCADIA VALE
  • AWABA
  • BALMORAL
  • BLACKALLS PARK
  • BOLTON POINT
  • BUTTABA
  • CAREY BAY
  • COAL POINT
  • FASSIFERN
  • FENNELL BAY
  • FISHING POINT
  • KILABEN BAY
  • RATHMINES
  • TORONTO
  • ARGENTON
  • BOOLAROO
  • BOORAGUL
  • MARMONG POINT
  • SPEERS POINT
  • TERALBA
  • WOODRISING
  • CARDIFF
  • CARDIFF HEIGHTS
  • CARDIFF SOUTH
  • EDGEWORTH
  • GLENDALE
  • CAMERON PARK
  • MARTINSVILLE
  • MACQUARIE HILLS
  • HOLMESVILLE
  • WEST WALLSEND
  • BENNETTS GREEN
  • CHARLESTOWN
  • DUDLEY
  • GATESHEAD
  • HILLSBOROUGH
  • KAHIBAH
  • MOUNT HUTTO
  • REDHEAD
  • TINGIRA HEIGHTS
  • WHITEBRIDGE
  • WINDALE
  • SPENCER

Q.

How do we except payments?

A.

We except Cash, Cheque, EFT only

Q.

What are the lead times?

A.

On average 2-3 weeks dependant on your site requirements, give us a call or send us you plans and we can help you out .

Q.

Do you deliver to the site?

A.

All our products are delivered on semi-trailers, depending on access, products & materials can also be lifted into position. Call us to find out more 4351 2616


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Explore our website and be sure to contact us to discuss your next project.


CONTACT US


UPLOAD YOUR PLANS

CONTACT

PHONE :

02 4351 2616

EMAIL US :

heydenft@bigpond.net.au

SERVICE AREAS

NEWCASTLE

CENTRAL COAST

HUNTER REGION

NORTH SHORE

NORTHERN BEACHES

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