I have worked in the building industry for over 25 years and I have used Heyden’s for over 10 years and have been extremely happy with the product. My rep Gary is my first point of contact and he responds immediately to any enquiry and returns quotes very quickly. The detailing team are very thorough and always contact me to work through the design details. David, the Operations Manager is excellent at scheduling production and delivery times and my order always arrives as per our agreement. I am always pleased with the service I receive from the team at Heyden’s and the customer service team is only a call away for any advice or query. I like the fact that I am able to source everything in one place. It’s a great product for the price.
“UpBuild Constructions regularly utilise Heyden Frame and Truss as a professional and trustworthy supplier of high quality frames and trusses. I would highly recommend their services to people looking to do the same". Dan Uptin - Project Manager - UpBuild Constructions.
I would like at this time to thank Heyden Frame & Truss for the support that they have given to us as a company. The professional and friendly way Heydens have conducted their business with us in the past is something that is not often seen today. All their staff are most helpful and their eye for detail in the small things, is often critical for smooth operation when it comes to final construction on site. I have no hesitation in recommending Roy and his team and I’m sure that all our further business will be conducted at the very high level of professionalism it has always been.
I have been using Heydens for almost 25 years. The first time I used them was for roof trusses at Budgewoi, the quality and service was impeccable. To this day the quality and service has not deteriorated it is still as good as the first time I used them. I have worked in Jindabyne where the delivery was spot on time, no shortages or omissions and top quality. I also built a house 100 metres long with trusses spanning 15 metres in sections with many hips and valleys, The roof was as straight as you could possibly get. Getting a quote, even when a site measure for pitch match is required, it’s never a problem or a long process. As far as deliveries are concerned the driver could not be helpful enough, If he can get the goods where required then he will, he’s a champ. All the staff that I have met and or spoken to over the years are always friendly and easy to talk to. Therefore I couldn’t recommend Heydens highly enough for frame and truss requirements.
As an account manager for Hudson Home Timber and Hardware I have used Heyden Frame And Truss exclusively for the past 8 years.Over that period of time they have manufactured over 80 jobs for me, ranging from Granny Flats to Tri level residences. The process from quoting, detailing,manufacture to delivery is made easy by the staffs attention to detail and professionalism. They always are interested in the outcome of each job and stand by their product 100%. I have no hesitation in recommending Heydens to anyone.